Dealing with Cyberbullies over the Summer


Summer holidays have started, but with bullies able to reach past you into the social media accounts of your child, cyberbullying is a risk to look out for.

Parents feel caught between a rock and a hard place with social media; ban it and their child will suffer social exclusion, or allow it and run the risk of their child being exposed to cyberbullying, sexting, or worse.

Here at Fegans we provide training, counselling and support to thousands of parents, children and teens, and we know only too well what a problem social media can be for families. But we can also provide parents with support and practical steps to take to help parents not only protect their children online, but even enhance their relationship with their children through conversations and sharing around the online world.

In this first part of a two-part article we are going to look at some of the risks of social media.

Caught between a rock and a hard place


“…but what else can I do? ” the woman wailed. “If I take the phone away from her overnight, they pick on her!”.

Her daughter was 11 years old. She had taken her daughter’s smartphone away overnight only to find it resulted in her daughter being isolated and picked on by her schoolmates. Day and night.

Another father I know took his daughter’s phone away and sat up all night, listening to the constant “ping, ping” of incoming messages.

The messages came in thick and fast all night.   

All across the world, children and teens are suffering from a chronic lack of sleep because they take their smartphones to bed with them and there is now a cultural expectation that they will be online to chat with their friends 24 hours per day, 365 days per year.

It is as if conversation has become a river in which they must swim, all the time, whether they want to or not. If they exit the conversation the risk is they will then, like the 11 year old mentioned earlier, become the subject of that conversation, with online bullying seeping through into real world bullying and exclusion.

Drowning in the Conversation River

The thing that few adults understand is that this isn’t individual text messages coming in, person to person. Kids are in chat rooms or chat groups such as Instagram Groups with their schoolmates and others constantly. At home. At night in bed. During the holidays.

It is almost impossible for anyone born before the turn of the millennium to comprehend the tyranny of the threat of social media bullying and exclusion. Many who are not parents of the “Igen generation” condemn parents for giving a smartphone to their children in the first place.

Such people  don’t understand the fear that many parents have of making their child the odd one out without a phone. If a child is being bullied it is harder than ever for a parent to solve it alone. Even removing your child from a school where he or she is being bullied may not solve the problem, since social media bullying can easily follow them to another school.  

 Can The Problems Be Fixed by the Tech Giants?

Can social media bullying be prevented by the social media companies such as Facebook, Instagram and Snapchat  themselves?  

To some degree, much of the technology already exists in isolated silos:

Taking Down Inappropriate Content :

Facebook and Youtube are using complex artificial intelligence to identify bullying and inappropriate language in order to remove it. Extreme or repeat offenders are banned from their sites altogether.

 Preventing Inappropriate Content

Friendship-only matching site Patook has gone even further, developing a system which identifies inappropriate language in a message and prevents the message from being sent at all.

Identifying Inappropriate Images

IBM, Google and Microsoft now have visual recognition tied in with artificial intelligence so successfully that they can distinguish the difference between a stick and a stick insect. It could certainly be adapted to identify pornographic images or images of self-harm being sent to or from the phone of a child. So it feels like there are many pieces of a technology jigsaw puzzle slowly – very slowly – falling into place.

But the potential of being bullied online is only part of a bigger picture. This is because much of the problem doesn’t lie with bullying.

Remember “Heroin Chic”? Next week we’ll be taking a look an online culture encouraging depression and self-harm. And how to indentify if your child is being drawn in. 


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